Support
Questions, problems, or feedback? Email hello@joinmoots.com and a person will get back to you.
In danger right now? Call 911 or NYU Campus Safety at 212-998-2222. If you’re struggling, you can call or text 988 any time.
Report someone
Open their profile or your chat with them, tap the ••• button, then Report. A person reviews every report, and reports involving someone under 18 or intimate images go first. Reporting also blocks them by default.
Signing in
Use your @nyu.edu email. We send a 6-digit code that works for 15 minutes. No code? Check spam and your NYU quarantine, then try again.
Delete your account
In the app: You → Settings & safety → Delete account. Everything is erased right away. You can also email us from your NYU address and we’ll do it for you.
Inviting friends
Your personal link is in the app on your Opening Night countdown. We never text anyone for you: you choose who gets it.